Policies and agreements

• Customer Terms of Service

  Version 2

  How booking a photographer through GenieGalleries works: who does what, prices and payment, cancellations and refunds, your photos, and how complaints are resolved.

• Cancellation, Rescheduling and Refund Policy

  Version 2

  What happens to your money when a booking is cancelled, rescheduled or missed, and how refunds are paid.

• Privacy Policy

  Version 3

  What personal information GenieGalleries collects, why, who it is shared with, how long it is kept, and how to exercise your rights.

• Cookie and Tracking Notice

  Version 2

  The cookies and browser storage GenieGalleries actually uses, and why.

• Photo Rights, Gallery Retention and Promotional Consent

  Version 1

  Who owns your photos, what you can do with them, how long your gallery lasts, and how optional promotional permission works.

• Photographer Marketplace Agreement

  Version 2

  The terms for independent photographers offering services through GenieGalleries: the relationship, earnings and holds, professional duties, image use, and disputes.

• Affiliate Agreement and Referral Standards

  Version 1

  How referral partners earn, and the standards they must follow.

• Reviews and Community Standards

  Version 1

  How reviews work and how everyone on GenieGalleries is expected to behave.

• Accessibility and Accommodation

  Version 1

  Our accessibility commitments and how to ask for an accommodation.

• Support and Complaint Resolution

  Version 1

  How to reach us, how quickly we respond, and how complaints are reviewed and decided.